Sales & checkout

Order anomaly detection — know before a ‘zero orders’ day.

Relvato compares your order volume this hour against the rate it expects for this hour of the week, and alerts you on a statistically significant drop — the fastest signal that something upstream (checkout, gateway, tracking) has broken.

The quiet case: this hour’s orders sit right where the last six weeks say they should.
Supported sitesWordPress plugin
WordPresssupportedWooCommercesupportedOther stacksnot supported
This monitor reads data from inside WordPress, so it needs the free Relvato plugin.
What it checks
  • ✓This hour’s orders vs. the expected rate
  • ✓A statistical low-tail flag, not a fixed threshold
  • ✓Accounts for hour-of-week seasonality
  • ✓Alerts before a ‘zero orders’ alarm would
Why it matters

Your other monitors might all pass while orders quietly stop — a payment mismatch, a tracking break, a subtle regression. Order-anomaly detection watches the outcome itself, so you hear about a revenue drop in an hour, not at end-of-day.

How it works
  • Compares this hour’s order count against the rate expected for this hour of the week (a Poisson low-tail test).
  • Adapts to your store’s own seasonality instead of a fixed number, so a quiet night never false-alarms.
  • It watches the outcome itself, catching upstream breakage — payment, tax, tracking — that your other monitors pass straight through.
Questions, answered
How does it know what’s normal?

It models your store’s own hour-of-week order pattern, so it adapts to your traffic rather than a fixed number.

Does it need the plugin?

Yes — it reads this hour’s order count and the expected rate from the WooCommerce plugin.

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Order anomaly

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